Return policy
Your happiness is our priority.
If something goes wrong with your purchase, we are here to help!
If something goes wrong with your purchase, we are here to help!
- If the product is in poor condition upon receipt, you must contact us within 7 business days.
- Our products are warranted for 60 days from the time of purchase and only for defects in workmanship.
- Please note that these products are handmade with natural materials, which means that some stones have scratches from their original state.
- We will repair your product within 15-20 business days. If the product cannot be repaired, we will exchange it for a new one. We do not accept returns.
- If you have purchased more than one item, we will only exchange the defective item.